Suspense Account
The Suspense Account is a system account. It is primarily used in in the completion of opening balances when using the Opening Balances Process (see link below for more information) offered by the system.
For each section of the process the entry is balanced with an equal but opposite amount in the suspense account. So that when complete and the opening position balances the suspense account will be zero.
During day to day use of the system there should be no need to record anything to the suspense account.
Alert message from Year End Accounts process
For users that invoke the Year End Accounts process with a suspense balance an alert message will display and the process is halted. The suspense balance will need to be cleared.
The usual situation is that the opening balance process has not been fully completed and balanced. Navigate to the opening balance process, under the Control menu. Any suspense account balance is displayed at the bottom of the screen. Adjust as necessary to ensure the suspense account balance is eliminated.
Note if year-ends have been closed it may be necessary to reopen them to expose the full opening balance routine. If the user needs assistance with this please make contact with the help desk.
Although it should be unusual; if by mistake a transaction has been recorded to the suspense account it will need to be reversed.